What is it about?

The International Organization for Standardization, ISO, is a globally recognized independent, non-governmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems.  Its purpose is to answer the fundamental question about the best ways of doing things. ISO standards assure better management systems and superior manufacturing and servicing processes and procedures and touch almost every aspect of daily life: from the shoes we stand in, the Wi-Fi networks that connect us invisibly to each other. road safety, secure medical packaging, air, water and soil quality, emissions of gases and radiation, as well as environmental aspects of products. Good national standards and good governmental regulations are based on ISO norms.

The course will train you step by step to become an efficient and professional project manager as defined by the globally acclaimed norm ISO 21502 for project management.


  • Comprehensive: the course explains the various practices needed in each stage of the project’s life cycle, from inception via initiation, planning, execution, controlling to closing, including outcomes, and clarifies the relationships between organizational goals, project objectives, project deliverables, outcomes, benefits and organizational change, including the links to programme and portfolio management.
  • Safety: learning to use the international norm ISO 21502 provides you with an unprecedented solid base in project management as this international norm is the base of all project management frameworks. This norm can be used by any organization, be it public, private, for profit or charity, as well as for any type of project, regardless of purpose, delivery methods, life cycle model used, complexity, size, cost or duration.
  • Modularity: the course can be absolved in three different ways: a) as a stand alone measure; b) combined with a PM Simulation workshop and c) as part of a certification to obtain the credential Certified Practitioner in Project Management. Option a) is suitable for a single user or a group of persons. Options b) and c) are suitable for a group of persons.
  • Effective and engaging: all lessons use videos which are focused on graphical representations of the content. There is evidence that a learner is likely to remember only 10% of textual content, 65% of visual content, but 95% of audio-visual content. Hence, this mode of learning effectively enhances self-learning and engages learners’ attention throughout the course. 
  • Verifiability and traceability: each lesson is accomplished passing a lesson-specific quizz, If the learner does not pass a lesson-quizz, s/he has to repeat the lesson. There is no need to wait for a final exam to discover that a section needs rework. The quality control of the learning process is done lesson by lesson. and the entire course is passed by a final exam.
  • Flexibility: available anywhere and at any time.


English, French and Spanish (Spanish as of July 2022).

Technical requirements

  • A good internet access.
  • Computer, tablet or mobile phone with a browser.
  • Loudspeakers or headphones.


10 hours for one pass.


The duration depends on the investment of time per week. For instance, if a participant invests 4 hours per week, the course can be completed in 2,5 weeks for one pass. If the participant needs to repeat the entire course to settle the new knowledge acquired and redo the exercises in preparation for the exam, then the total effort would be 20 hours. At a cadence of 4 hours per week the double pass would need 5 weeks duration.

Target groups

The target groups for this E-Learning Project Management ISO 21502 includes, but is not limited to:

    • Individuals seeking to obtain the credential Certified Practitioner in Project Management, CPPM.
      See: –> CPPM
    • executive and senior management, to provide a better understanding of project management and to help them give appropriate support and guidance to project managers and those individuals working on projects;
    • project managers and project team members to have a common basis upon which to understand, conduct, compare, evaluate and communicate their project practices;
    • individuals involved in the governance, direction, assurance, audit, and management of projects, such as project sponsors, project boards, auditors, and project managers; and
    • developers of national or organizational project management standards, processes and methods.
    • In addition, this document can also be useful to individuals involved in supporting:
      • the governance, direction and management of portfolios and programmes;
      • project teams, programme and project offices or similar organizational structures;
      • academic study of project, programme and portfolio management; and
      • functions related to the management of projects, such as finance, accounting, human resource management, procurement and legal.


Participants must have the ability to understand content at a level equivalent to a master degree in business.

Learning objectives

At the end of the course, the participants will be able to:

    • Understand how to apply the norm ISO 21500 to projects in the role of a project manager.
    • Prove their knowledge in terms of the final exam at the end of the course.

In line with the Norms ISO 21500 and ISO 21502 for Project Management this e-learning covers the following areas:

  • 0.0 Overview and foundational elements
    • 0.1 PM Standards
    • 0.2 What is a project
    • 0.3 What is project management?
    • 0.4 Organisational structure as project environment
    • 0.5 Organisational culture as project environment
    • 0.6 The role of a project manager
    • 0.7 Project management software options
    • 1.1 Why a project?
    • 1.2 Project Selection 1: Portfolio Management Overview
    • 1.3 Project Selection 2: The Business Case
    • 1.5 Identify, analyse and classify appropriate stakeholders
    • 1.6 Identify which part of the problem / opportunity the project will address
    • 1.7 Define purpose and goal
    • 1.8 Elicit business requirements
    • 1.9 Identify and assess strategies; select the most appropriate
    • 1.10 Identify key deliverables
    • 1.11 Define project success criteria
    • 1.12 Identify high level risks, assumptions and constraints
    • 1.13 Participate to the development of the project charter and obtain sponsor approval
    • 1.14 Inform Stakeholders about the Charter – Kickoff Meeting
    • 2.2 Elicit project management requirements, and review assumptions and constraints with stakeholders
    • 2.3 Define SMART objectives leading to goal
    • 2.4 Define the development lifecycle to create the solution: phases, iterations
      • 2.5.1 Functional requirements and quality attributes for the solution
      • 2.5.2 Scope statement
      • 2.5.3 Work Breakdown Structure (WBS)
      • 2.5.4 Work packages
      • 2.5.5 Scope Baseline
      • 2.5.6 Estimate duration and costs
      • 2.5.7 Develop a project schedule
      • 2.5.8 Develop a project budget
    • 2.6 Develop subsidiary management plans
    • 2.7.1 Plan risk management
    • 2.7.2 Identify risks
    • 2.7.3 Analyse risks
    • 2.7.4 Plan risk responses
    • 2.8 Integrate a PM Plan and obtain sponsor approval
    • 3.2 Acquire project or phase resources
    • 3.3 Conduct procurements
    • 3.4 Authorise, delegate and accept work packages
    • 3.5 Lead and manage team to achieve objectives
    • 3.6 Develop Team
    • 3.7 Manage communications and stakeholders engagement
    • 3.8 Assure quality
    • 3.9 Implement approved changes and corrective actions
    • 3.10 Implement risk responses
    • 3.11 Manage project knowledge and improve processes through lessons learned
    • 4.2 Control scope
    • 4.3 Control schedule
    • 4.4 Control budget
    • 4.5 Control quality
    • 4.6 Control issues
    • 4.7 Control changes
    • 4.8 Control risks, communications, stakeholders engagment, material resources and procurements
    • 4.9 Control phase gates
  • 5.1 Close the last project phase and the entire project

Price: 478 € all taxes included.

In your order, please select the option: “PM ISO 21502”.


Validity of the license

12 months from the date of delivery of the access information.

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