Question: You are dealing with a complex problem in your international project and you want to discuss it within your team. You notice, during the first conference call that the expert ……

Project Management Terminology

Agreements. Any document or communication that defines the initial intentions of a project. This can take the form of a contract, memorandum of understanding (MOU), letters of agreement, verbal agreements, email, etc.

Control. Comparing actual performance with planned performance, analyzing variances, assessing trends to effect process improvements, evaluating possible alternatives, and recommending appropriate corrective action as needed.

Common Acronyms

PMIS (english) : Project Management Information System

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Question to a Project Management Professional

Question Select the best option
You are dealing with a complex problem in your international project and you want to discuss it within your team. You notice, during the first conference call that the expert doesn’t share her knowledge and doesn’t speak much. What do you do?
  1. Talk to the expert about team spirit and make her understand she has to be part of the team.
  2. Ask your HR coordinator to propose a training on cultural differences to the expert.
  3. Ask the expert to share her knowledge with the team.
  4. Talk to the expert to find out why she is not actively contributing to the calls.
Answer & Explanation
Right answer
  1. Talk to the expert about team spirit and make her understand she has to be part of the team.
  2. Ask your HR coordinator to propose a training on cultural differences to the expert.
  3. Ask the expert to share her knowledge with the team.
  4. Talk to the expert to find out why she is not actively contributing to the calls.

Explanation : The first thing to do is to evaluate the real causes (and not the effects) of the problem. One of them could be the language and asking the expert about her language knowledge might be a good starting point to identify the real problem. There are many challenges to effectively communicate in multinational project team. For one team member to successfully communicate a technical concept to another team member in a different country can involve encoding the message in the appropriate language, sending the message using a variety of technologies, and having the receiver decode the message and replay or provide feedback.

See also PMBOK® Guide – Sixth Edition: Sec. 13.3.2.2.

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  • Reason 4: Knowledge and ability up to date
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